Organization: Lariviere et Massicotte Pharmacies, Inc.
Location: Canada
Dynamic, innovative and passionate, Christine is recognized for her inclusive, multi-disciplinary and interdisciplinary approach to pharmacy practice, with a focus on creating synergies between hospitals and community pharmacies, which improves service to patients in Quebec. As a pharmacist with 30 years of experience at all levels of the pharmaceutical supply chain, Christine is committed to providing a high level of service and care to patients with an inclusive approach to improve patient experiences and health outcomes. As well, she has always been able to provide excellent results, establish solid industry relationships, while constantly acquiring the knowledge and expertise necessary to deliver optimal performance.
At Pfizer, she stood out for the quality of the programs and training courses for pharmacists she created, as well as for her client relationships (chains and banners, and pharmacy faculties across Canada).
As Director, Professional Activities at Groupe Jean Coutu inc., she contributed to improving the professional image and services of the chain’s 300 branches and 1,500 pharmacists.
Her effectiveness stems in part from her vast experience as a lead pharmacist in the community pharmacy sector, Director of Professional Activities for Quebec’s largest pharmacy chain and from her roles as National Manager Pharmacy Programs and Services and National Customer Manager Pharmacists –Pharmacies at Pfizer.
In 2015, along with her partner Hélène Massicotte, Christine acquired a pharmacy (LMP)with a specialized vocation, primarily in oncology.There she developed an innovative concept that offer her team’s expertise in oncology to all the community pharmacists across the province ofQuebec. Since the pharmacy does not dispense any other medications(neither over-the-counter nor prescription)other than complex drug therapies, LMP allows family pharmacists who do not feel comfortable dispensing these types of products to their patients to work with LMP’s pharmacists. Community pharmacists can then, with their patients’ consent, transfer prescriptions for any specialized treatments to their colleagues at LMP who will then dispense them, and provide follow-ups and supervision as required, both from a clinical perspective and from an adjudication and relation with insurers perspective. This way, community pharmacists benefit from expert pharmacists who can take care of the single specialized treatment, while remaining in charge of their patients’ other medications. LMP pharmacists maintain the communication continuum with the community pharmacy, the medical team, and of course the patient.As well, LMP pharmacists ensure that patients’ family pharmacists have all the supportive treatments on hand that patients may need during their treatment.
Christine has published several articles and possesses teaching experience in two Quebec universities. Over the years, she has been involved in several committees of provincial, national and international pharmaceutical associations.She has recognized skills in personal management, client relations and business development. She excels in the art of stimulating interest in a given topic and motivating her colleagues and audiences. Her openness to new ideas and trends allows her to combine rigour with creativity. She has extensive knowledge of the healthcare sector and firmly believes in a multidisciplinary and intradisciplinary approach to practice. An associate clinician, Christine enjoys involving her trainees in various clinical projects that are often times cutting-edge.
