The NCODA accreditation was a rigorous exercise in defining our policies and fine-tuning workflows. The NCODA staff assigned to our practice were responsive to our questions and helped keep all the progress organized as we prepared for submission and onsite survey. The Armature portal kept policies and documents organized by section and was relatively easy to navigate. Having accreditation with NCODA gives us the structure and tools we need to prove to PBMs what we already know; that patients who fill oncolytics through the office are able to get personalized service that is cost effective and timely, addressing all their financial and clinical concerns with a team who knows them by name.