Patient surveys help determine satisfaction levels for patients of NCODA member practices with medically integrated pharmacies (MIP). Since 2017, NCODA has been collecting survey data as a standardized method of benchmarking patient satisfaction in an MIP compared with other services in the industry. Published results as of March 2024, the survey identified a 93.1 Net Promoter Score (NPS)* average for MIPs. In addition, 97% of patients state they would prefer to fill their oral oncology and/or supportive care medications at their MIP vs. an external mail-order specialty pharmacy.
August 2, 2024
March 10, 2025
Culturally competent care is key to better patient outcomes. In this PQI Podcast episode, Kafilat Salawu, DNP, FNP-C, AOCNP, BCPA, shares strategies to bridge communication gaps, enhance care coordination, and address implicit bias in oncology. Pharmacists and pharmacy technicians can earn 0.5 CE credit.
March 28, 2025
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