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MISSION STATEMENT/PHILOPSOPHY:

To ensure that all New Mexicans have access to world-class cancer care and benefit from advances in cancer research, the UNM Comprehensive Cancer Center will provide outstanding cancer diagnosis and treatment, conduct world-class research to discover the causes and the cures for cancer, educate the next generation of cancer healthcare professionals, and overcome the significant cancer health disparities in the Southwest through community-based outreach programs.

LOCATION(S):

Come visit any time!  Our Retail Pharmacy Address is:

Cancer Center Pharmacy

1201 Camino De Salud NE Suite 1605

Albuquerque, NM 87102

PRACTICE DETAILS (how many providers, how many employees, etc):

The UNM Cancer Center is home to New Mexico’s largest and most experienced team of cancer experts. Our 130 board-certified oncology physicians represent every cancer specialty and are recruited from some of the world’s leading cancer institutions. In addition to providing comprehensive, compassionate cancer treatment, our physicians collaborate with the UNM Cancer Center’s internationally recognized team of researchers to translate cutting-edge discoveries into the most advanced cancer care available in New Mexico.

QUALIFICATIONS/CREDENTIALS (are you QOPI certified, etc.)

  • NCI designated “Comprehensive Cancer Center”
  • QOPI certified
  • Commission on Cancer

INTRODUCTION TO PHARMACY SERVICES STAFF W/ BRIEF BIO:

Our integral pharmacy team works together to provide care and services in multiple settings, including inpatient, outpatient clinics, outpatient infusion, clinical research, outpatient retail pharmacy, and soon outpatient bone marrow transplant services.  Our oral oncology team comprises of a dedicated 0.75 FTE pharmacist, Tiffany Menhorn, a clinical pharmacist, Harmony Bowles, and our outpatient retail pharmacist Amy Zarick Jones. Our team collaborates closely with our inpatient pharmacists and amazing pharmacy technicians and liaisons. We provide education and follow up to currently over 300 oral chemotherapy patients, of which we are actively following.

DISPENSING TYPE (RETAIL VS DISPENSARY)

Retail

SERVICES PROVIDED (BONE MARROW, RADIATION, CHEMO)

Radiology, Pathology, Chemotherapy, Radiation Therapy, Cancer Surgery, Cancer Genetic Assessment, Bone Marrow Transplant, Clinical Research (NCI-Designated Comprehensive Cancer Center)

WHY DID YOU JOIN NCODA?

Desire to better our knowledge and learn best practices, specifically in regards to oral chemotherapy. To become part of a well-recognized organization and sharing its mission to provide positive outcomes for patients

HOW DID YOU BECOME A MEMBER?

Online via NCODA website.

HOW DID YOU HEAR ABOUT US?

NCODA was discovered while talking with other pharmacists involved with oral chemotherapy education at other institutions and while searching for resources and organizations with more of a focus on oral chemotherapy.

HOW CAN NCODA HELP YOU?

After going to our first NCODA meeting, the 2019 Fall Summit, we were so impressed to learn about all the resources NCODA offers, particularly the Oral Chemotherapy Education sheets. the Positive Quality Interventions, and Treatment Support Kits.  We hope to continue to utilize and start implementing many of these up-to-date resources to better our practices and ultimately provide better patient care. We look forward to future meetings and learning about new resources and standards, as well as, the opportunity to continue to network with other institutions.

HOW WOULD YOU LIKE TO BE MORE INVOLVED WITH NCODA?

When our institution is better able to implement NCODA resources, we would like to be able to share our experiences with NCODA. We hope by doing this, we will be able to help other practices and contribute to the improvement of patient care.

WHAT ARE SOME CHALLENGES YOU FACE NOW OR WILL FACE IN THE FUTURE OF ONCOLOGY?

Limited resources still proves to be one of our greatest challenges in order to provide better oral chemotherapy follow up, especially as the number or patients prescribed oral chemotherapy continues to rise. We realize the importance of follow up and how we can have an impact early on with adherence and managing toxicities. We would ideally like to follow up with patients sooner and more frequently. Communication continues to be another challenge with sometimes unclear starts of therapy and lack of communication of dose changes or discontinuation of therapy. Delay In therapy, determining delivery of medication, late education, and drug waste are other issues, particularly when oral chemotherapy is filled at outside pharmacies.

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MISSION STATEMENT/PHILOPSOPHY:

St. Elizabeth is here for each patient along every step of their journey. We offer a unique approach to patient care that helps us to ensure that all patient needs are met and can be found in one location.

LOCATION(S):

St. Elizabeth Healthcare is located in Northern Kentucky with locations in Edgewood, Florence, Fort Thomas, Covington, and Grant County. Oncology and infusion services are available at all sites (except Covington) and recently expanded to a fifth location in Lawrenceburg, Indiana.

St. Elizabeth Oncology will open doors to a state-of-the-art, comprehensive cancer center in Fall 2020 at the Edgewood location.

PRACTICE DETAILS (how many providers, how many employees, etc):

The St. Elizabeth Oncology division supports various hematology/oncology specialties and providers, including medical oncologists, gynecologic oncologists, and nurse practitioners. Additional comprehensive services are provided across our centers and include radiation, precision medicine, palliative care, and clinical research. The new cancer center will also provide unique ancillary services for patients and families including art and music therapy, mindful yoga, culinary classes, and more.

QUALIFICATIONS/CREDENTIALS (are you QOPI certified, etc.)

Commission on Cancer

INTRODUCTION TO PHARMACY SERVICES STAFF W/ BRIEF BIO:

Oncology pharmacists are integral team members in all aspects of care, including inpatient and acute care, outpatient infusion services, outpatient clinics, specialty pharmacy, clinical research, and precision medicine. Pharmacists are leaders in the division, maintaining treatment plans and clinical pathways, providing financial advocacy, educating patients and staff, and always working to provide the highest level of comprehensive patient care.

DISPENSING TYPE (RETAIL VS DISPENSARY)

St. Elizabeth Specialty Pharmacy manages and fills prescriptions for critical and complex conditions, including cancer. St. Elizabeth also utilizes internal retail pharmacies for dispensation of supportive cancer medications.

SERVICES PROVIDED (BONE MARROW, RADIATION, CHEMO)

As above

WHY DID YOU JOIN NCODA?

NCODA is an integral part of oncology pharmacist advocacy. Its national platform connects oncology pharmacy practices and facilitates collaboration between the continuum of oncology care. NCODA provides endless opportunities for information dissemination, including new drug updates and webinars, allowing busy pharmacists to remain up to date in order to provide excellent patient care!

HOW DID YOU BECOME A MEMBER?

Oncolytics Today has always been a mainstay for our practice; however, upon St. Elizabeth’s invitation to speak during the NCODA Webinar Series “Supporting the Practices Through the COVID-19 Pandemic,” we became members.

HOW DID YOU HEAR ABOUT US?

NCODA is a well-recognized institution. Partnerships with HOPA, ASCO, ACCC, and ONS potentiate its reputation and broaden its reach.

HOW CAN NCODA HELP YOU?

St. Elizabeth values the resources developed and shared by NCODA, especially the Cost Avoidance and Waste Tracker and Financial Assistance Tool. We would like to see NCODA continue to innovate and share standardized tools to aid in oncology pharmacy practice and patient care.

HOW WOULD YOU LIKE TO BE MORE INVOLVED WITH NCODA?

St. Elizabeth would like to continue our positive relationship with NCODA, including opportunities to share our experience and connect clinical practice with the continuum of care.

WHAT ARE SOME CHALLENGES YOU FACE NOW OR WILL FACE IN THE FUTURE OF ONCOLOGY?

Due to the financial burden of oncology medications and tough patient situations of unaffordability, St. Elizabeth Healthcare would look to NCODA to aid with developing tools to establish a charitable repository of oral oncolytics within practices.

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MISSION STATEMENT/PHILOPSOPHY:

Oncology Consultants mission is a commitment to provide state-of-the-art cancer treatment in a caring environment.

LOCATION(S):

OC Pharmacy located in the Memorial City Area

OC Pharmacy II located in the Medical Center

OCRX Pharmacy Solutions located in the Katy Area

PRACTICE DETAILS (how many providers, how many employees, etc):

Oncology Consultants was formed 30+ years ago by Dr. Luis Campos to take care of patients in the Houston and outer Houston areas. We have 19 Oncologist/Hematologist, 3 Radiologists, 5 Nurse Practitioners, 6 Pharmacists, 10 Medical Offices with Infusion Suites, 2 Radiation Centers, 2 Imaging Centers, 3 Specialty Pharmacies.  We have over 250+ employees.

QUALIFICATIONS/CREDENTIALS (are you QOPI certified, etc.)

Oncology Consultants are:

  • One of the first practices in the nation to be QOPI certified.
  • CLIA certified by CMS – Clinical Laboratory Improvements Amendment.
  • Our nurses are ONS certified through the Oncology Nursing Certification Corporation.
  • Our Physicians are recognized every year in the Houstonian Magazine as Top Doctors, and recognized in Texas Monthly Magazines as Super Doctors of Texas by their peers.
  • ACR accredited – American College of Radiology accreditation for PET, CT, and Ultrasound.
  • Our pharmacies have recently submitted for dual accreditation with URAC and ACHC.

INTRODUCTION TO PHARMACY SERVICES STAFF W/ BRIEF BIO:

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OC Pharmacy was establish 17 years ago.  Yen Nguyen started managing the pharmacy 14+ years ago.  Since then, we have grown to 3 retail pharmacies and we have been the number one producing pharmacy in Oncology Circle for the last 6 years.

OC Pharmacy Staff consist of:

Director of Pharmacy

3 FTE Pharmacist-in- Charge

1 FTE Adherence Pharmacist

1 Oncolytic Nurse Navigator

1 PT Pharmacist for coverage

7 FTE Pharmacy Technicians (2-3 per pharmacy)

1 FTE Compliance Senior Technician

1 FTE Prior Authorization Central Technician

1 FTE AR Technician

1 PT Clerk

WHY DID  YOU JOIN NCODA?

I joined NCODA about 4 years ago because I wanted to join an organization that was diversified and open to all levels of practices large or small. I appreciate that NCODA’s focus is always on the patient, the sharing of best practices, and the comraderies between all levels of practices.

HOW DID YOU BECOME A MEMBER?

I had the pleasure of meeting Mike Reff 4 years ago at an ad board when NCODA was about 2 years old. We discussed a few ideas, and I was able to help him rebrand the NCODA logo and website. We created the NCODA Cost Avoidance & Wastage Tracker too and the Financial Assistance resource.

HOW CAN NCODA HELP YOU?

I love the sharing of best practice ideas, Oral Chemo Education Sheets, Clinical Corners, PQIs. There is so much pharmacy talent throughout the country. I utilize these resources continuously to improve my practice.

WHAT ARE SOME CHALLENGES YOU FACE NOW OR WILL FACE IN THE FUTURE OF ONCOLOGY?

Year on year decrease in Medicare payment resulting in more negative margin claims, managing the challenges of DIR fees, and the financial toxicity of oral oncolytics.

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MISSION STATEMENT/PHILOSOPHY:

Shenandoah Oncology exists to provide comprehensive, compassionate care to our patients.  It is our goal to offer the most current, state-of-the art oncology and hematology care.  We will offer clinical trials, oral and IV indigent drug programs, and other ancillary services.

LOCATION(S):

Shenandoah Oncology has one office located in Winchester, Virginia.  We serve patients from a large geographical area including the Shenandoah Valley of Virginia, eastern panhandle of West Virginia, and western Maryland.

PRACTICE DETAILS (how many providers, how many employees, etc):

Shenandoah Oncology has a total of 8 providers including both medical and radiation oncologists.  We also have 6 nurse practitioners within the facility and 1 nurse practitioner within the local hospital caring for inpatients.  There are approximately 60 employees at our facility.

QUALIFICATIONS/CREDENTIALS (are you QOPI certified, etc.)

I am a pharmacy technician licensed in Virginia and certified by the Pharmacy Technician Certification Board.  I have practiced in Oncology for 5 years.

INTRODUCTION TO PHARMACY SERVICES STAFF W/ BRIEF BIO:

I began by career in pharmacy in August of 2012 in the retail setting.  I came to Shenandoah Oncology in June 2014 charged with the task of establishing the IOD from the ground up.  Oncology had not been part of my pharmacy knowledge prior to coming here, so I was looking for anything that would help.  NCODA has been a tremendous resource in learning how other dispensaries are organized and function.  Since the beginning our script count has continued to grow year over year.  I manage inventory for our dispensary, work alongside our patient financial counselors to provide financial assistance to our patients, and track medication compliance.

DISPENSING TYPE (RETAIL VS DISPENSARY)

We are a medically integrated dispensary.

SERVICES PROVIDED (BONE MARROW, RADIATION, CHEMO)

We provide oncology, hematology, radiation services and provide both infusion and oral treatments.

WHY DID YOU JOIN NCODA?

I needed knowledge and support from those experienced in oncology/hematology.

HOW DID YOU BECOME A MEMBER?

NCODA was recommended to me by my mentor at the US Oncology Network.

HOW DID YOU HEAR ABOUT US?

Andrew Marcus from the US Oncology Network made the recommendation.

HOW CAN NCODA HELP YOU?

NCODA helps by providing the most up-to-date information about oncology treatments.  I am also interested in completing the process for the Oncology Tech Certification.

HOW WOULD YOU LIKE TO BE MORE INVOLVED WITH NCODA?

I am trying to be as involved as possible in the Oncology Pharmacy Technician group and will continue to participate and advocate for our profession.

WHAT ARE SOME CHALLENGES YOU FACE NOW OR WILL FACE IN THE FUTURE OF ONCOLOGY? 

The biggest challenge is finding time to get every thing finished.  It is also difficult to grow the business with so many insurance companies requiring the use of specialty sites rather than local dispensaries.

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MISSION STATEMENT/PHILOPSOPHY:

Our mission is to provide individualized treatment, utilizing the best technical approach, and recognizing each patient’s psychological, emotional, and spiritual needs during their journey with their illness and healing.

For more than 25 years, Gettysburg Cancer Center has been committed to providing cancer care in a community-based setting close to home. Our all-encompassing oncology and hematology programs provide a complete range of diagnosis, treatment, and follow-up care. Our caring and educated staff remains dedicated to providing insightful, compassionate care to all of our patients. We understand that every person is unique and we strive to ensure that our patients achieve not only the best possible outcome for their cancer treatment, but also the highest quality care and service during and after treatment. With Medical Oncology, Radiation Oncology, Diagnostic Imaging, as well as an onsite laboratory and pharmacy, we truly offer complete cancer care, under one roof.

LOCATION(S):

Gettysburg, PA

Hanover, PA

PRACTICE DETAILS:

We currently have 3 Hematology/Oncologists, 1 Nurse Practitioner, and about 3 Radiation Oncologists that rotate. The rest of our staff is comprised of 2 Administrators, 2 Administrative Assistants, Front Desk Coordinators (Rad Onc/Hem Onc/Diagnostic Imaging), Medical Assistants, Registered Nurses, Research Coordinators, an MRI Tech, a PET/CT Tech, an Xray Tech, Ultrasound Tech, and 2 Pharmacy Techs. We have about 40-45 staff in total.

INTRODUCTION TO PHARMACY SERVICES STAFF W/BRIEF BIO:

Erin Horner, CPhT, has been with Gettysburg Cancer Center since 2015. It was at that time that the IOD began operating, and continues to grow tremendously each year. Erin also handles all of the patient assistance as well as drug ordering for the entire practice. Sara Eisenhart, CPhT, has been with Gettysburg Cancer Center since Jan of 2019. She has helped to establish the IOD as one of the most important aspects in the care of GCC patients, and does the majority of the dispensing.

DISPENSING TYPE:

Dispensing Pharmacy

SERVICES PROVIDED:

Radiation, Chemotherapy, Pharmacy Services, Infusion Services beyond chemotherapy, Bone Marrow Biopsies, Clinical Research Trial Services, Diagnostic Imaging, Patient Assistance, In-house Billing. We hope to include Social Work in 2020.

WHY DID YOU JOIN NCODA? 

I joined NCODA looking for guidance provided by my peers in similar work environments. A lot of what I’ve done here at GCC has been self-taught, and I know there is still so much more information out there that we could benefit from.

HOW DID YOU BECOME A MEMBER?

I became a member via the online registration when it first became available.

HOW DID YOU HEAR ABOUT US?

I believe I learned of NCODA through the COA List Serv and COPA websites.

HOW CAN NCODA HELP YOU?

So far, NCODA has been a great resource for networking as well as providing information that Sara and I can bring back to our practice. We look forward to the Summit/Forums for both of those reasons.

HOW WOULD YOU LIKE TO BE MORE INVOLVED WITH NCODA?

Currently, I am the Region 9 Leader and Sara is very involved in OPTA, so I do not know if we could be more involved….however, we are game for anything!

WHAT ARE SOME CHALLENGES YOU FACE NOW OR WILL FACE IN THE FUTURE OF ONCOLOGY? 

Some of the challenges we face are maintaining our space as one of the very few independent community oncology practices in the area. There is a  lot of tough competition from hospitals all over our area, specifically right around the corner from our office. We need the resources and tools to make us stand out. Other current challenges include the ACHC Accreditation process. Finally, another challenge that Sara and I face is the lack of understanding as to what a pharmacy technician does, and how vital we are to the success of the company. We have definitely gained a little respect this year, but I still feel like we are not as valued as other departments.

 

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