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MISSION STATEMENT/PHILOPSOPHY:

Oncology Consultants mission is a commitment to provide state-of-the-art cancer treatment in a caring environment.

LOCATION(S):

OC Pharmacy located in the Memorial City Area

OC Pharmacy II located in the Medical Center

OCRX Pharmacy Solutions located in the Katy Area

PRACTICE DETAILS (how many providers, how many employees, etc):

Oncology Consultants was formed 30+ years ago by Dr. Luis Campos to take care of patients in the Houston and outer Houston areas. We have 19 Oncologist/Hematologist, 3 Radiologists, 5 Nurse Practitioners, 6 Pharmacists, 10 Medical Offices with Infusion Suites, 2 Radiation Centers, 2 Imaging Centers, 3 Specialty Pharmacies.  We have over 250+ employees.

QUALIFICATIONS/CREDENTIALS (are you QOPI certified, etc.)

Oncology Consultants are:

  • One of the first practices in the nation to be QOPI certified.
  • CLIA certified by CMS – Clinical Laboratory Improvements Amendment.
  • Our nurses are ONS certified through the Oncology Nursing Certification Corporation.
  • Our Physicians are recognized every year in the Houstonian Magazine as Top Doctors, and recognized in Texas Monthly Magazines as Super Doctors of Texas by their peers.
  • ACR accredited – American College of Radiology accreditation for PET, CT, and Ultrasound.
  • Our pharmacies have recently submitted for dual accreditation with URAC and ACHC.

INTRODUCTION TO PHARMACY SERVICES STAFF W/ BRIEF BIO:

(insert staff photo if you have one)

OC Pharmacy was establish 17 years ago.  Yen Nguyen started managing the pharmacy 14+ years ago.  Since then, we have grown to 3 retail pharmacies and we have been the number one producing pharmacy in Oncology Circle for the last 6 years.

OC Pharmacy Staff consist of:

Director of Pharmacy

3 FTE Pharmacist-in- Charge

1 FTE Adherence Pharmacist

1 Oncolytic Nurse Navigator

1 PT Pharmacist for coverage

7 FTE Pharmacy Technicians (2-3 per pharmacy)

1 FTE Compliance Senior Technician

1 FTE Prior Authorization Central Technician

1 FTE AR Technician

1 PT Clerk

WHY DID  YOU JOIN NCODA?

I joined NCODA about 4 years ago because I wanted to join an organization that was diversified and open to all levels of practices large or small. I appreciate that NCODA’s focus is always on the patient, the sharing of best practices, and the comraderies between all levels of practices.

HOW DID YOU BECOME A MEMBER?

I had the pleasure of meeting Mike Reff 4 years ago at an ad board when NCODA was about 2 years old. We discussed a few ideas, and I was able to help him rebrand the NCODA logo and website. We created the NCODA Cost Avoidance & Wastage Tracker too and the Financial Assistance resource.

HOW CAN NCODA HELP YOU?

I love the sharing of best practice ideas, Oral Chemo Education Sheets, Clinical Corners, PQIs. There is so much pharmacy talent throughout the country. I utilize these resources continuously to improve my practice.

WHAT ARE SOME CHALLENGES YOU FACE NOW OR WILL FACE IN THE FUTURE OF ONCOLOGY?

Year on year decrease in Medicare payment resulting in more negative margin claims, managing the challenges of DIR fees, and the financial toxicity of oral oncolytics.

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MISSION STATEMENT/PHILOSOPHY:

Shenandoah Oncology exists to provide comprehensive, compassionate care to our patients.  It is our goal to offer the most current, state-of-the art oncology and hematology care.  We will offer clinical trials, oral and IV indigent drug programs, and other ancillary services.

LOCATION(S):

Shenandoah Oncology has one office located in Winchester, Virginia.  We serve patients from a large geographical area including the Shenandoah Valley of Virginia, eastern panhandle of West Virginia, and western Maryland.

PRACTICE DETAILS (how many providers, how many employees, etc):

Shenandoah Oncology has a total of 8 providers including both medical and radiation oncologists.  We also have 6 nurse practitioners within the facility and 1 nurse practitioner within the local hospital caring for inpatients.  There are approximately 60 employees at our facility.

QUALIFICATIONS/CREDENTIALS (are you QOPI certified, etc.)

I am a pharmacy technician licensed in Virginia and certified by the Pharmacy Technician Certification Board.  I have practiced in Oncology for 5 years.

INTRODUCTION TO PHARMACY SERVICES STAFF W/ BRIEF BIO:

I began by career in pharmacy in August of 2012 in the retail setting.  I came to Shenandoah Oncology in June 2014 charged with the task of establishing the IOD from the ground up.  Oncology had not been part of my pharmacy knowledge prior to coming here, so I was looking for anything that would help.  NCODA has been a tremendous resource in learning how other dispensaries are organized and function.  Since the beginning our script count has continued to grow year over year.  I manage inventory for our dispensary, work alongside our patient financial counselors to provide financial assistance to our patients, and track medication compliance.

DISPENSING TYPE (RETAIL VS DISPENSARY)

We are a medically integrated dispensary.

SERVICES PROVIDED (BONE MARROW, RADIATION, CHEMO)

We provide oncology, hematology, radiation services and provide both infusion and oral treatments.

WHY DID YOU JOIN NCODA?

I needed knowledge and support from those experienced in oncology/hematology.

HOW DID YOU BECOME A MEMBER?

NCODA was recommended to me by my mentor at the US Oncology Network.

HOW DID YOU HEAR ABOUT US?

Andrew Marcus from the US Oncology Network made the recommendation.

HOW CAN NCODA HELP YOU?

NCODA helps by providing the most up-to-date information about oncology treatments.  I am also interested in completing the process for the Oncology Tech Certification.

HOW WOULD YOU LIKE TO BE MORE INVOLVED WITH NCODA?

I am trying to be as involved as possible in the Oncology Pharmacy Technician group and will continue to participate and advocate for our profession.

WHAT ARE SOME CHALLENGES YOU FACE NOW OR WILL FACE IN THE FUTURE OF ONCOLOGY? 

The biggest challenge is finding time to get every thing finished.  It is also difficult to grow the business with so many insurance companies requiring the use of specialty sites rather than local dispensaries.

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MISSION STATEMENT/PHILOPSOPHY:

Our mission is to provide individualized treatment, utilizing the best technical approach, and recognizing each patient’s psychological, emotional, and spiritual needs during their journey with their illness and healing.

For more than 25 years, Gettysburg Cancer Center has been committed to providing cancer care in a community-based setting close to home. Our all-encompassing oncology and hematology programs provide a complete range of diagnosis, treatment, and follow-up care. Our caring and educated staff remains dedicated to providing insightful, compassionate care to all of our patients. We understand that every person is unique and we strive to ensure that our patients achieve not only the best possible outcome for their cancer treatment, but also the highest quality care and service during and after treatment. With Medical Oncology, Radiation Oncology, Diagnostic Imaging, as well as an onsite laboratory and pharmacy, we truly offer complete cancer care, under one roof.

LOCATION(S):

Gettysburg, PA

Hanover, PA

PRACTICE DETAILS:

We currently have 3 Hematology/Oncologists, 1 Nurse Practitioner, and about 3 Radiation Oncologists that rotate. The rest of our staff is comprised of 2 Administrators, 2 Administrative Assistants, Front Desk Coordinators (Rad Onc/Hem Onc/Diagnostic Imaging), Medical Assistants, Registered Nurses, Research Coordinators, an MRI Tech, a PET/CT Tech, an Xray Tech, Ultrasound Tech, and 2 Pharmacy Techs. We have about 40-45 staff in total.

INTRODUCTION TO PHARMACY SERVICES STAFF W/BRIEF BIO:

Erin Horner, CPhT, has been with Gettysburg Cancer Center since 2015. It was at that time that the IOD began operating, and continues to grow tremendously each year. Erin also handles all of the patient assistance as well as drug ordering for the entire practice. Sara Eisenhart, CPhT, has been with Gettysburg Cancer Center since Jan of 2019. She has helped to establish the IOD as one of the most important aspects in the care of GCC patients, and does the majority of the dispensing.

DISPENSING TYPE:

Dispensing Pharmacy

SERVICES PROVIDED:

Radiation, Chemotherapy, Pharmacy Services, Infusion Services beyond chemotherapy, Bone Marrow Biopsies, Clinical Research Trial Services, Diagnostic Imaging, Patient Assistance, In-house Billing. We hope to include Social Work in 2020.

WHY DID YOU JOIN NCODA? 

I joined NCODA looking for guidance provided by my peers in similar work environments. A lot of what I’ve done here at GCC has been self-taught, and I know there is still so much more information out there that we could benefit from.

HOW DID YOU BECOME A MEMBER?

I became a member via the online registration when it first became available.

HOW DID YOU HEAR ABOUT US?

I believe I learned of NCODA through the COA List Serv and COPA websites.

HOW CAN NCODA HELP YOU?

So far, NCODA has been a great resource for networking as well as providing information that Sara and I can bring back to our practice. We look forward to the Summit/Forums for both of those reasons.

HOW WOULD YOU LIKE TO BE MORE INVOLVED WITH NCODA?

Currently, I am the Region 9 Leader and Sara is very involved in OPTA, so I do not know if we could be more involved….however, we are game for anything!

WHAT ARE SOME CHALLENGES YOU FACE NOW OR WILL FACE IN THE FUTURE OF ONCOLOGY? 

Some of the challenges we face are maintaining our space as one of the very few independent community oncology practices in the area. There is a  lot of tough competition from hospitals all over our area, specifically right around the corner from our office. We need the resources and tools to make us stand out. Other current challenges include the ACHC Accreditation process. Finally, another challenge that Sara and I face is the lack of understanding as to what a pharmacy technician does, and how vital we are to the success of the company. We have definitely gained a little respect this year, but I still feel like we are not as valued as other departments.

 

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MISSION STATEMENT/PHILOPSOPHY:

To provide high quality, cost-effective health care that delivers the best value to the people we serve in a spiritual environment of caring in association with internationally recognized teaching and research.

LOCATION(S):

Houston Methodist Hospital Texas Medical Center

PRACTICE DETAILS:

12 Physicians: Medical oncology, breast oncologist and hematologists.

5 medical oncologist on their oral chemotherapy

QUALIFICATIONS/CREDENTIALS:

Practice site is QOPI accredited.

INTRODUCTION TO PHARMACY SERVICES STAFF W/BRIEF BIO:

 

DISPENSING TYPE:

None, all orders for PO chemotherapy are sent out to specialty pharmacy

SERVICES PROVIDED:

IV chemo, radiation, BMT

WHY DID YOU JOIN NCODA? 

I joined NCODA due to involvement in oral chemotherapy in my practice.

HOW DID YOU BECOME A MEMBER?

I looked up the NCODA online and the benefits of membership were remarkable.

HOW DID YOU HEAR ABOUT US?

Through HOPA conference 2018. I visited the OCE table and I have been using the sheets in my practice since then. I really didn’t take a closer look at the organization until this year.

HOW CAN NCODA HELP YOU?

Continued involvement in the organization and engagement with key-stakeholders

HOW WOULD YOU LIKE TO BE MORE INVOLVED WITH NCODA?

Continued involvement with OCE team, attendance of conferences, speaking at conferences, NCODA APPE rotation at Texas Southern University College of Pharmacy and health sciences (fall 2020/spring 2021) as well as NCODA student organization (fall 2020/spring 2021)

WHAT ARE SOME CHALLENGES YOU FACE NOW OR WILL FACE IN THE FUTURE OF ONCOLOGY? 

  • Keeping up with the changes in practice and use of medications, new indications, biosimilars etc.
  • Continuous integration with all key stakeholders: Payers, Nursing, physicians, patients
  • Advocacy for policy changes that will decrease health disparity for patients on oral chemotherapy
  • Leveraging on our strength as a community
  • Sharing grant writing resources and collaboration

 

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MISSION STATEMENT/PHILOPSOPHY:

In collaboration with our academic partners, our mission is to advance healthcare to improve the health of our patients and communities, promote health equity and develop the next generations of healthcare leaders.

LOCATION(S):

Chicago’s west side

PRACTICE DETAILS:

465 bed Hospital, 7 Health Science Colleges

Heme/Onc

19 chair outpatient infusion center, 13 attendings, 4 APRNs,  9 Oncology PharmDs, 1 PGY2 Oncology Resident, 1 PGY1 Specialty Resident

QUALIFICATIONS/CREDENTIALS:

Specialty Pharmacy is URAC and ACHC accredited.

INTRODUCTION TO PHARMACY SERVICES STAFF W/BRIEF BIO:

DISPENSING TYPE:

Health system based Specialty Pharmacy and Clinic imbedded Oncology Pharmacy.

SERVICES PROVIDED:

BMT, RT, Infusion

WHY DID YOU JOIN NCODA? 

More than any other organization, NCODA is focused on the challenges faced by health care professionals who manage patients on oral anticancer agents.

HOW DID YOU BECOME A MEMBER?

I applied for membership via the NCODA website.

HOW DID YOU HEAR ABOUT US?

I was referred by a colleague, Latha Radhakrishnan.

HOW CAN NCODA HELP YOU?

NCODA can continue to help me by sharing best practices from it’s membership.

HOW WOULD YOU LIKE TO BE MORE INVOLVED WITH NCODA?

Promoting OCE and TSK and any other valuable initiative put forward by NCODA.

WHAT ARE SOME CHALLENGES YOU FACE NOW OR WILL FACE IN THE FUTURE OF ONCOLOGY? 

Financial toxicity is one of the biggest challenges my patients and my practice have to contend with.

 

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